Koobert

Last Updated: 17th February 2025

Welcome to Koobert. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our AI-powered workout planner/coach, available exclusively on iOS. By accessing or using Koobert, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

Account Details: When you create an account, we collect personal data such as your name, email address, and any other information you provide.
Workout and Usage Data
Activity Data: We collect data related to your workouts, including routines, progress metrics, exercise logs, weights, and repetitions.
Media Content: Images or other media you upload within the app.
Device Information Technical Details: Information automatically collected from your device (e.g., device model, operating system, unique device identifiers) to help optimize your app experience.

2. How We Use Your Information

Personalization & Service Delivery: Your data is used to generate tailored workout plans and enhance our AI coaching features.
Account Management: We use your information for account creation, authentication, and customer support.
Communication: Your contact details may be used to send you updates, newsletters, or promotional offers. You may opt out at any time.
Community Engagement: Any content you choose to share publicly (e.g., images or progress updates) will be visible to other users.

3. Sharing and Disclosure of Information

User Control: Information you explicitly designate as public will be shared within the community.
Third-Party Service Providers: We may share your data with trusted third parties (e.g., hosting, analytics) who are contractually obligated to safeguard your information.
Legal Compliance: We may disclose your data when required by law or in response to valid legal requests.

4. Data Security

We implement a variety of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide you with our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding access, correction, or deletion of your personal data. To exercise these rights or for any privacy-related inquiries, please contact us through our support page: https://www.koobert.com/support.

7. Third-Party Services

Apple In-App Purchases: All subscription transactions are processed through Apple's in-app purchase system and are subject to Apple’s policies.
Analytics & Advertising: We may employ third-party analytics and advertising services. These providers have their own privacy policies which we encourage you to review.

8. Children's Privacy

Koobert is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about our data practices.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at our Support Page.